PRIVACY POLICY

ELA ŞEN KELEBEKER with registered office in Istanbul (Tr), recognise the importance of maintaining the confidentiality, integrity and security of your personal information (hereinafter “Personal Data”), and hereby inform you that any Personal Data which you may provide to us through the Website, by phone, email or incoming text messages, as well as any Personal Data which you may provide at a ELA ŞENKELEBEKER Showroom, will be processed in compliance with current applicable laws on data protection and with any specific local regulations applicable from time to time, including the Turkish Law on Protection of Personal Data No. 6698 (“DPL”) and the European General Data Protection Regulation (Regulation (EU) 2016/679 – “GDPR”), together with the principles and general rules of conduct contained in the Code of Ethics adopted by ELAŞENKELEBEKER.

In accordance with the applicable legislation, this Privacy Policy also provides details on:

  • The nature of the personal data processed (as defined below)
  • The identity and contact details of the controllers
  • The contact details of the data protection officer
  • Any third parties involved in the processing operations
  • The period the personal data will be stored
  • The existence of the data subject’s right to request from the controller access to and rectification or erasure of his/her personal data, right to limit the processing of the data concerning him/her or to oppose their processing, and the right to the portability of user data.

 

1. DATA CONTROLLER AND CONTACTS

The Data Controller is:

ŞENKELEBEKER TEKSTİL MODA TASARIM SANAYİ VE TİCARET LİMİTED ŞİRKETİ with its registered office in Istanbul (Turkey) at Meşrutiyet Mah. Dere Sk. Derya Apt. No:5  İç Kapı No:10 Sisli İstanbul 34360, VAT number 8070683022

Contact: info@elasenkelebeker.com            

If you have any requests regarding your Personal Data, have any inquiries regarding this Privacy Policy, or you would like to exercise your rights, please contact (free of charge) with our data protection officer by writing to the addresses/email address listed above.

2. SOURCES OF PERSONAL DATA

MANAGING SITE BROWSING

During their normal operation, the computer systems and software procedures used to operate our Website collect certain personal data (log files). The transmission of such data is inherent to the use of internet communication protocols. This information is not collected in order to be associated with specific data subjects. However, due to its nature, this information can allow users to be identified by means of its processing and integration with data held by third parties. Such information includes the IP addresses or domain names of the computers you use to visit our Website, URIs (Uniform Resource Identifiers) of the resources requested, the time of the request, the method used to submit the request to the server, the size of the file obtained in reply, the numerical status code of the server reply (successful, error, etc.) and other parameters concerning the user’s operating system and computer environment. This data is used with the sole purpose of obtaining anonymous statistical information on the use of our Website and to guarantee its correct operation.

MANAGING ORDERS

At the time of verification, the Site will ask users to provide personal data for the essential purpose of ensuring the management of orders and complying with existing contractual obligations with users (the data processed include, but are not limited to, first name, last name, email address, delivery address).

These personal data are also necessary to allow customer service to assist customers with any requests or questions before or after the sale (e.g. concerning the delivery status of the order or returns of products). 

Personal data relating to orders are kept for as long as necessary to fulfil contractual obligations and any accounting and tax obligations.

Data Controller may also verify that payment instruments used by customers for purchases on the Site (e.g. credit or debit cards, etc.) are valid, mainly to prevent fraud or to fulfil statutory anti-money laundering obligations. Since this activity is delegated to duly authorized third parties, data controller do not process or store financial information relating to customers and payment instruments.

Based on their legitimate interest in improving customer relations, Data Controller will send customers who have made purchases on the Site email communications containing product suggestions, discounts, requests for feedback or other updates. Customers are free to object to any further email communication at any time (e.g. by clicking on the “unsubscribe” link at the foot of each email).

NEWSLETTER AND MARKETING COMMUNICATIONS

Site users can opt to receive newsletters and marketing communications.

Data controller collect users’ freely given, express, and unequivocal consent before sending them newsletters and marketing communications or, more generally, before undertaking dedicated marketing initiatives.

In these cases, in addition to their email address, users may be asked to provide personal data (e.g. gender, country of residence, etc.) to receive marketing communications and newsletters tailored to their user profile.

Users may at any time withdraw their consent to receive newsletters and marketing communications:

  • in their account settings
  • by clicking on the “unsubscribe” link at the bottom of an email;
  • by contacting our customer service representatives.

COOKIES

Our Website uses cookies to ensure its efficient functioning and to improve our services. Cookies are small text files that are sent to terminal you use to access to the Internet (usually to your browser) by the websites you visit. Cookies are stored in your computer or device to be recognized by those websites on your subsequent visits.  For more information on cookies, on the types of cookies used on our Website, on how to disable them and on how you can revoke your consent, see our Cookie Policy.

 3. RETENTION PERIOD

Your Personal Data will be processed and stored for: (a) as long as required to carry out the purposes for which the Personal Data were collected, (b) in accordance with the storage periods provided for by the applicable laws, or (c) until you revoke your consent to the processing/storage of your Personal Data, if applicable.  After the conclusion of such period(s), and where there is no legal or business purpose for retaining your Personal Data, it will be automatically and permanently erased or made anonymous.

 

4. RIGHTS OF USERS

Please note that you may exercise your rights under the applicable data protection laws at any time by contacting the Data Controller or ELA ŞENKELEBEKER Data Protection Officer, including the right to request information as to whether your Personal Data is being processed and as to the characteristics of the processing, the right to rectification and erasure of your Personal Data, to limitation of the data processing and/or the right to object to the processing, and/or to lodge a complaint with the competent supervisory authority or take legal action if you believe there is non-compliance with the provisions of the applicable laws.

You also have the right to withdraw your consent for the processing of your Personal Data by ELA ŞENKELEBEKER at any time, without charge. The withdrawal of your consent will not affect the lawfulness of processing based on your consent before its withdrawal.


ELA ŞENKELEBEKER reserves the right to amend this Privacy Policy at any time. The Privacy Policy currently in force is the one published on the Website.